How to raise a complaint
Write to simranjeet@growiqcapital.com with a description of the issue, the relevant page URL or content, the date it occurred, and how you would like it resolved.
Please include enough detail for us to investigate. If your complaint concerns a specific figure or claim, quote it directly.
Our timelines
Acknowledgement: within 48 hours of receipt.
Resolution: within 21 working days for most complaints. Where a matter requires longer investigation, we will tell you why and give an expected date.
Where we cannot resolve a complaint in your favour, we will explain the reasons in writing.
Escalation
If you are dissatisfied with the resolution, you may reply to the same address requesting escalation, and the matter will be reviewed afresh.
Note that as GrowIQ Capital is not a SEBI-registered intermediary, complaints about this platform do not fall within the SEBI SCORES complaint mechanism. Complaints regarding a SEBI-registered intermediary you deal with separately should be raised with that intermediary and, if unresolved, through SCORES.
Reporting factual errors
Suspected factual errors in published content can be reported directly to simranjeet@growiqcapital.com and are treated as a priority. See our Editorial & AI Policy for how corrections are handled.